Custom Product and Service Bookings

The Rezware 2000 optional Custom Products and Services Booking module is a user-friendly, intuitive, yet efficient system designed to give your reservations agents quick, complete, reliable and up to the second real time product and service information and availability on all products and services that require "on-the-fly" bookings based on customer requests.

Unlike the Rezware 2000 Schedule Events Booking module which manages a predetermined availability based on starting dates, ending dates and starting and ending times, the custom products and services booking module gives you complete flexibility when booking open ended starting and ending dates, and starting and ending times, based on the type of products and services that are available and requested by your customers.

A visually driven representation of existing product and service bookings, as well as current availability allows your reservations agents to book more products and services in less time, increasing employee productivity and customer satisfaction due to immediate response times.  

- Module Features -
·  Openly definable "resources", i.e. third party vendors or products, charter vehicles, time-share ·...units, hotel rooms, rental items, properties, etc.
·  One click calendar interface for bookings, and displays up to the second availability of products ·...and resources by single date, range of days, starting and ending times
·  30 different color bars that may be specified by product, or assigned during booking
·  Specify default days or time duration for products, or assign during booking
·  Drag and drop individual and/or group bookings from one resource, dates or times to any other ·...resource on any other dates or times  
·  One click editing of any detail reservations product, pricing or resource item
·  Line item product status tracking by Reserved, Complete, Cancel, No Show, On Hold,  Wait List
·  Openly customizable ticket formats and types may be assigned to specific products, or one · .ticketing format and type for all products 
·  Unlimited products may be booked on individual or group reservations

- Module Features Continued -
·  Openly definable product and service codes and descriptions
·  Openly definable pricing type with full cost tracking by product and price type
·  Specific prices may be assigned to specific products, or global prices to all products
·  Prices may be multi-tired, i.e. Retail, Rack Rate, Wholesale, etc.
·  Unlimited tax types with openly definable calculation formulas
·  Specific taxes may be assigned to specific line items, or global taxes for all items
·  Each price type may be designated commissionable or non-commissionable to inside sales ·..agents, outside sales agencies or outside sales agents within agencies

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